Billing and Subscription Management

How Do I Cancel?
  1. Log in to Your Account:

    • Visit our website and log in to your account.

  2. Locate Your Subscription:

    • Find your active subscription within your account.

  3. Click on It:

    • Click on your subscription to access its details.

  4. Choose the Cancel Option:

    • Look for the cancel option and select it.

  5. Access for Remaining Time:

    • After canceling, you’ll still have access to your subscription for the remainder of the time you’ve already paid for.

    • You won’t be charged again.

If you need any further assistance, feel free to email us at We’re here to help!

How Do I Reactive My Subscription?

If you wish to reactivate your canceled subscription, follow these straightforward steps:

  1. Log in to Our Website:

    • Visit our website and log in using your credentials.

  2. Locate Your Canceled Subscription:

    • Find the subscription that you previously canceled.

  3. Click on the Subscription:

    • Click on the subscription to access its details.

  4. Select “Reactivate Subscription”:

    • Look for the option to reactivate your subscription and select it.

  5. Wait for Reinstatement:

    • Allow up to 10 minutes for your access to be reinstated on both platforms.

  6. Need Further Assistance?

    • If you still encounter any issues, feel free to email us at

    • Provide your username(s), and our team will assist you within 4 hours.

Refunds and 30 Day Money-Back Guarantee
  1. Refund Policy:

    • Due to the electronic nature of our services, refunds are generally not granted unless there’s a material breach of our terms or a defect in the services.

    • Specifically, refunds are not provided for reasons such as user cancellation before the end of the billing cycle or failure to utilize the services.

  2. 30 Day Money-Back Guarantee for All-Access Package:

    • We offer a 30-day money-back guarantee for our all-access package.

    • To qualify:

      • Implement safe, risk-management practices while using TRND’s tools.

      • If you can provide adequate evidence of safe, risk-management practices while trading within your first month as a TRND member, and have not profited the subscription cost, we’ll refund your first month’s purchase of the all-access package.

      • The 30-day money-back guarantee applies only to your initial subscription bill (First Month)

      • The 30-day money-back guarantee isn't automatic; you'll need to contact support to check if you qualify.

How Do Discounts Work on the Subscription?

Discounts are automatically applied at checkout. If there is a coupon code discount, that coupon is only valid for the first month’s bill. After that, the monthly subscription will go back to the regular price.

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