TRND
  • 👋ABOUT TRND
    • Home Page
    • Product Showcase & FAQs
    • Billing and Subscription Management
    • Customer Support
  • 💬DISCORD
    • TRND Community
    • TRND Discord Roles
    • All Market Scanners
  • Setup Guide
    • Getting Started
    • Learn how to create or log into your TradingView account
    • Learn how to create or log into your Discord account
    • Account Portal Setup: Linking Your Discord and TradingView Usernames
    • Set Up TB Pro and TO Panel for Your Desktop
    • Set Up TB Pro and TO Panel for Your Mobile Device
    • Customize the Appearance of Your Tradingview Chart
  • 💡HOW TO
    • How to Use TRND Pro
      • How to Enable Additional Indicators and Filters
      • BUY & SELL Signals
      • Sensitivity and Settings
      • AI Mode
      • Color Schemes
      • EQ Cloud
      • Reversal Cloud
      • Dynamic Support & Resistance
      • Harmonic Zag
      • Tunnel Vision
      • Volatility Support & Resistance
      • Safety Mode
      • TRND Dashboard
      • TRND Panel
        • Momentum
        • Divergences
        • Pressure Lines
        • Squeeze Indicator
        • TRND Oscillator Pro Panel Dashboard
    • How to Set up Alerts
  • 📖TRND TRAINER
    • TRND Trainer
    • Intro to Charting and Technical Analysis
      • Introduction to Charting
        • Types of Charts
        • Support and Resistance
          • Identifying Support and Resistance
            • Horizontal Support and Resistance
            • Trendline Support and Resistance
            • Moving Average Support and Resistance (EQ Cloud)
            • Fibonacci Retracement
          • Breakouts
            • Continuation Breakouts
            • Reversal breakouts
      • Trends
        • Trend Lines
      • Chart Patterns
        • Trend Channel
          • Ascending Channel
          • Descending Channel
          • Horizontal Channel
    • Trading Styles
      • Scalping
      • Day trading
      • Swing trading
    • Timeframes
      • What Time Frame Is Best for Trading?
        • Multi-timeframe Analysis
        • FAQ On Time Frames
    • The Different Markets
      • Stocks
        • Options Trading
          • Options Fundamentals
          • All About Trading Setups
          • Options Trading Strategies
          • What Are Calls and Puts?
          • How Do Debit Spreads Work?
          • What Is A Put Credit Spread?
          • How To Use Butterfly Option Strategy?
          • How To Place An Options Trade
          • The Psychology of Options Trading
        • Best Time To Trade Stock Market
        • Commonly Traded US Stocks
      • Cryptocurrency
        • Commonly Traded Crypto
        • Best Time to Trade Crypto Market
      • Forex
        • Forex Trading
          • Understanding Currency Pairs
          • Market Participants and Trading Sessions
          • Factors Influencing Exchange Rates
          • Risk Management Strategies
        • Best Time to Trade Forex Market
      • Futures
        • Futures Contracts
        • Commonly Traded Futures Commodities
        • Best Time to Trade Futures Market
    • Market Holidays
    • The Role of Psychology in Successful Trading
      • Cognitive Biases and Decision-Making
      • Emotional Biases and Their Impact
      • Behavioral Finance Insights
      • Overcoming Psychological Barriers
      • Conclusion
    • Trading Plan
      • Trading Plan Example
    • Intro to Economics
      • Interest Rates
      • Inflation and Deflation
      • Gross Domestic Product (GDP)
      • Unemployment
      • Trade Wars and Tariffs
    • Trading Terminology
    • Brokers for Beginners
      • Stock / Options Brokers
      • Forex Brokers
      • Futures Brokers
      • Crypto Brokers
  • 🎓TRND Masterclass
    • TRND Masterclass
  • Useful Links
    • TRND Pro Website
    • TRND Account Portal
    • TRND Masterclass
    • TRND Discord
    • TradingView
    • TRND TERMS & CONDITIONS
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  1. ABOUT TRND

Billing and Subscription Management

PreviousProduct Showcase & FAQsNextCustomer Support

Last updated 1 year ago

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How Do I Cancel?
  1. Log in to Your Account:

    • Visit our and log in to your account.

  2. Locate Your Subscription:

    • Find your active subscription within your account.

  3. Click on It:

    • Click on your subscription to access its details.

  4. Choose the Cancel Option:

    • Look for the cancel option and select it.

  5. Access for Remaining Time:

    • After canceling, you’ll still have access to your subscription for the remainder of the time you’ve already paid for.

    • You won’t be charged again.

If you need any further assistance, feel free to email us at hello@trndbot.com. We’re here to help!

How Do I Reactive My Subscription?

If you wish to reactivate your canceled subscription, follow these straightforward steps:

  1. Log in to Our Website:

    • Visit our and log in using your credentials.

  2. Locate Your Canceled Subscription:

    • Find the subscription that you previously canceled.

  3. Click on the Subscription:

    • Click on the subscription to access its details.

  4. Select “Reactivate Subscription”:

    • Look for the option to reactivate your subscription and select it.

  5. Wait for Reinstatement:

    • Allow up to 10 minutes for your access to be reinstated on both platforms.

  6. Need Further Assistance?

    • If you still encounter any issues, feel free to email us at hello@trndbot.com.

    • Provide your username(s), and our team will assist you within 4 hours.

Refunds and 30 Day Money-Back Guarantee
  1. Refund Policy:

    • Due to the electronic nature of our services, refunds are generally not granted unless there’s a material breach of our terms or a defect in the services.

    • Specifically, refunds are not provided for reasons such as user cancellation before the end of the billing cycle or failure to utilize the services.

  2. 30 Day Money-Back Guarantee for All-Access Package:

    • We offer a 30-day money-back guarantee for our all-access package.

    • To qualify:

      • Implement safe, risk-management practices while using TRND’s tools.

      • If you can provide adequate evidence of safe, risk-management practices while trading within your first month as a TRND member, and have not profited the subscription cost, we’ll refund your first month’s purchase of the all-access package.

      • The 30-day money-back guarantee applies only to your initial subscription bill (First Month)

      • The 30-day money-back guarantee isn't automatic; you'll need to contact support to check if you qualify.

How Do Discounts Work on the Subscription?

Discounts are automatically applied at checkout. If there is a coupon code discount, that coupon is only valid for the first month’s bill. After that, the monthly subscription will go back to the regular price.

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