# Customer Support

## Customer Support

At TRND, we’re dedicated to ensuring your experience with our product is seamless and enjoyable. If you have any questions, concerns, or need assistance, our customer support team is here to help!

* **Email Support**: You can reach out to us via email at **<Hello@trndbot.com>**. Simply drop us a message, and one of our support representatives will get back to you as soon as possible to assist you with your query.
* **Real-Time Chat**: We understand the importance of real-time support. That’s why we’ve set up a dedicated support chat channel on our [Discord server](https://discord.gg/trnd). Join our Discord community and access the support chat channel to submit a ticket or chat directly with our support team.

We’re committed to providing you with the best possible support experience, so don’t hesitate to reach out to us whenever you need assistance.&#x20;

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://trnd-bot.gitbook.io/trnd/about-trnd/customer-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
